پنجشنبه 25 تير 1405

Code Image Description Remedy
07 The Ready light and Go light are blinking.
Fuser motor error 50019
Developer motor error 50023
Main motor error 50024
1. Turn the printer off and then back on. 2. If the error persists, replace the motor that causes the error.
08 The Ready light is blinking.
Bad top-of-page sensor 50020
Top-of-page sensor error 50031
1. Clean the top-of-page sensor. 2. Replace the imaging drum. 3. If the error persists, replace the top-of-page sensor
09 The Attention and Go lights are on.
T2 clutch error. 50022
1. Turn the printer off and then back on. 2. If the error persists, replace the clutch
10 The Attention and Ready lights are on.
Carousel motor error 50025
1. Turn the printer off and then back on. 2. If the error persists, replace the motor
Code Image Description Remedy
01 Accessory error. An error has occurred in the DIMM slot.
The Attention light, Ready light, and Go light are blinking. The printer stops printing, and pressing any button has no effect.
1. Turn the printer off. CAUTION Inserting or removing DIMMs while power is supplied to the printer can damage the DIMMs. 2. Remove the DIMM and reinstall it to make sure that it is correctly installed. 3. Make sure that you are using a supported DIMM. See Accessories. 4. Move the DIMM to a different DIMM slot. If the DIMM works in a different slot, then DIMM slot 1 is malfunctioning. 5. To continue printing, remove the DIMM from DIMM slot 1.
02 The printer has a service error.
The Attention light, Ready light, and Go light are on.
Press and hold (Go ) to see a secondary error light message, and then see the secondary error light messages in this table to identify the service error. You can also use the simulator in the printer driver or the event log messages to identify the service error.
03 The Ready light is on.
Scanner error. 50005
1. Turn the printer off and then back on. 2. Turn the printer off, and then reseat the laser/scanner cable. 3. Replace the laser/scanner
04 The Attention light is blinking.
Fan motor error. 50006
1. Turn the printer off. 2. Check cable connections to the fan. 3. Turn the printer back on. 4. If the error persists, replace the fan
05 The Attention light is on.
Engine communication error. 50007
Dc controller memory error. 50021
The formatter is not communicating with the printer engine (50007).
The dc controller is faulty (50021).
1. Turn the printer off and then back on. 2. Check the connections to the formatter and the dc controller. 3. Replace the formatter. 4. Replace the dc controller. 5. Replace the laser/scanner
06 The Ready and Go lights are on.
Low fuser-temperature error 50008 
Slow fuser error 50009
High fuser-temperature error 50010
Fuser drive-circuit error 50015
1. Turn the printer off for approximately 20 to 30 minutes. 2. If the printer is plugged into a power-strip or a UPS, unplug it and plug the printer power cord directly into a wall socket. 3. Turn the printer back on. 4. If the error persists, replace the fuser

آدرس دفتر مرکزی

آدرس دفتر: تبریز، خیابان امام، نرسیده به آبرسان، خیابان رضانژاد جنوبی (به سمت پاستور)، ساختمان روادار، پلاک 1، آلتین کپی
شماره تماس : 33250812-041     تلفن  همراه: 09142152586
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