SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more

SC181

SC183

SC181 or SC183 occurs.    CIS failure  Replace the CIS.  B064

MB14

SC310

SC541

SC310 and SC541 occur at

the same time.

Dirty potential

sensor

Clean the potential sensor  RTB will be

issued.

SC335

SC337

SC335/337 occur when BCU

board warm-up is performed

with a specific timing.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.16b

or later

SC345  SC345 occurs during the

initial paper feed just after the

main power is turned on, or

at the end of a job while the

ID sensor pattern is being

created.

004BCU software

bug

Install the latest BCU

firmware.

Ver. 3.14e

or later

SC441 SC441 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC441  SC441 occurs at installation.    Development

drive motor

failure

Replace the development

drive motor.

B064

MB47

SC501

SC502

SC503

SC501, 502, or 503 occurs.    PFC board

failure

Replace PFC board.  B064

MB30

SC542

SC544

SC542/544 occurs.    Middle

thermistor

failure.

Replace the middle

thermistor.

B064

MB41

SC544 SC544  047  Damaged

middle

thermistor

Replace with a new type

of thermistor.

B064

MB41

SC550  SC550 occurs when installing

BCU firmware Ver. 3.14e or

later.

004

009

016

BCU software

bug

Replace the web.  Ver. 3.14e

or later

SC550  SC550 (Web End) occurs

prematurely.

004

033

BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC590 SC590 occurs.  021  Waste toner

lock

Replace toner supply unit

and waste toner vertical

transport unit, and remove

the steel ball.

SC620 SC620 occurs.    Finisher

software bug.

Replace with the latest

finisher ROM (B4685132 or

later).

B468

MB24

SC670  Immediately after you turn

the main power on; ‘Please

Wait’ stays on the display

045Soldering error

on the IPU

board

Replace the IPU board with

P/N B1105140. You cannot

modify existing boards.

See the

RTB for

serial

numbers of

affected

machines.   Technical Bulletin  PAGE: 8/18

Updated: 20th

December 2004: Changes in bold italics

Model: Martini-C1 Date: 26-Jun-03 No.: RB064000f

Subject Symptom RTB # Cause  Solution  Note

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC819  SC819 occurs if "Continue to

Program" is performed 196

times in the address book

programming screen.

015d NIB/Netfile

software bug

Install the latest NIB/Netfile

firmware

RTB 15d

for details.

SC819  When capturing PCL data

and sending to eCabinet, if

the data contains a blank

page.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC870  SC870 occurs after multiple

groups are selected and

assigned a number in the

address book programming

screen.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 1.12.2

or later

SC870  Occurs when the machine

leaves Energy Saver Mode if

the #B5145970 hard drive is

installed.

003g GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.53.3

or later

SC925 SC925 occurs when

installing.

 HDD failure  1. Perform the HDD

formatting (SP5832)

2.If unsuccessful, replace

the HDD.

HDD will

be

modified.

SC955  SC995 (Memory Setting

Error) occurs with large print

jobs (approx. 1,500 sheets).

004BCU software

bug

Install the latest BCU

firmware.

Ver. 4.02a

or later

SC955  When printing out a Printer

Document Server file in

Magazine mode, if the data

contains a blank page and

was originally stored with

Paper Saving mode disabled

in the driver settings.

003h GW controller

software bug

Only for

machines with

the Copy

Connector Kit

or MLB option

installed

Install the latest GW

controller firmware.

Ver.

5.07.3.1or

later

SC990  SC990 occurs during a print

job if 100 sheets is specified

for Desig/Chapter.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.51

or later

SC990  SC990 occurs when cover

sheets are added at the end

of a sample copy trial and the

job is initiated.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if performing

continuous print jobs using

the LPR port when network

traffic is high.

003GW controller

software bug

Install the latest GW

controller firmware.

Ver. 3.01.2

or later

SC990  SC990 occurs if the signal

timing during scanning and

003GW controller

Read more